Damage reports
4 reports filed
VW Crafter CR35 (WV23 YNS)
Reported 5 Mar 2026 · Booking VN-2603-014
Return photos
Description
Front bumper damage on nearside. Scuff marks and cracked plastic trim. Appears consistent with low-speed impact, possibly a bollard or wall.
Location
Front nearside bumper
Driver
Ryan Davies
Estimated cost
£450
Notes
Driver disputes damage. Claims it was pre-existing. Checking telematics data for impact event.
Ford Transit Luton (WV22 MBR)
Reported 4 Mar 2026 · Booking VN-2603-011
Return photos
Description
Small scratch on offside rear panel. Surface-level paint damage only.
Location
Offside rear panel
Driver
James Mitchell
Estimated cost
£120
Notes
Driver acknowledged. Deducted from deposit. Touch-up paint applied.
Resolved on 5 Mar 2026
Peugeot Expert (WV22 RTC)
Reported 27 Feb 2026 · Booking VN-2602-016
Return photos
Description
Interior cargo area has scuff marks on floor. No structural damage.
Location
Cargo floor
Driver
Mark Thompson
Notes
Normal wear and tear. No charge applied. Cleaned and approved.
Resolved on 28 Feb 2026
Ford Transit Custom (WV22 KLP)
Reported 2 Mar 2026 · Booking VN-2603-015
Return photos
Description
Wing mirror on passenger side is cracked. Mirror glass is intact but the housing is split.
Location
Passenger side wing mirror
Driver
David Hughes
Estimated cost
£280
Notes
Regular customer. Offered to pay for replacement. Parts ordered, awaiting fitting appointment.